VirtuaGuyHD

1. About VirtuaGuy

What is VirtuaGuy?

VirtuaGuy is a free software that brings strippers right to your Windows desktop.

Guys come to dance and strip on your Windows bar, while you continue using your computer.
Really free?

Yes, the software is 100% free.

It comes with unlimited free Guys updates. You'll get the non nudity show of a new Guy automatically downloaded to your desktop every day.

If you want the Guys to strip for you, you can either subscribe or buy them individually on the "Buy Guys" page.
A new Guy every day?

Yes, VirtuaGuy communicates with our servers and randomly picks and downloads the trailer (non nudity) show of a new Guy every day for free.
What's the cost?

VirtuaGuy can be enjoyed for free. It comes with unlimited free updates of Guys and there is no obligation to buy anything. You can keep the software and the Guys for as long as you want without paying.

You can buy a Membership that includes the full nudity show of every Guy automatically delivered to your desktop every day. It goes from $9.95 to $14.95 a month depending how long you commit for.

You can also buy Guy's full show individually for as low as $2.

We accept credit card, online checks, direct debit and you can also pay by phone/sms or by mail (cash/check).
Any Spyware, Adware, Viruses or anything I would not like?

Absolutely NOT.

VirtuaGuy is certified 100% clean by McAfee and contains no spyware, adware, virus or anything you would not want on your computer.

It communicates with our servers to get the new Guys but we don't gather or transmit any information about you or what you do. It doesn't popup anything or annoy you in any manner.

The only thing this software is going to bring you is beautiful Guys on your desktop.
What are the main differences between VirtuaGuy 2 and VirtuaGuy HD?
You'll see a lot of small improvements in the software, but the 5 main ones are:
- We improved image quality. Resolution is almost tripled, lights, colours and crispness are really reaching new heights.
- We also improved the way you get new Guys. No more downloads and installs, the software communicates with our servers to bring automatically a new Guy every day on your desktop.
- Guys can be bought individually with tickets.
- You can get free tickets by sending VirtuaGuy to your friends.
- We have created a VirtuaGuy Community. You can now communicate with other VirtuaGuy Fans and share your enthusiasm.
Customer service?

Yes. Our agents are available 24/7 via the Customer Service section.

First check the replies we provide on line to most common issues and feel free to send us a message through the dialog box that appears below the online reply in case it did not solve your problem.

We like what we do and we thrive for our customers' satisfaction. Try us.

2. About the Website

Home

This page shows what VirtuaGuy is about and enables you to download and install it.

It also shows our Guys at the bottom.
Download

This page features the download of VirtuaGuy along with a small tutorial on how to download and install it on your computer.
Browse Models

This page allows you to browse among all our Guys. Clicking on a Guy's image displays her profile, where you can see detailed information.

Various filters are located at the bottom of the page, allowing you to see only the Guys from your collection, or those on special offer. You can also sort the Guys by popularity, name or display only certain types of content.
Community
This page is the VirtuaGuy community home, it has three different sub menus:
- Community. Showing an overview of latest members, blog updates and comments made on Guys.
- Forum. Where you can post and check out all the posts other users made.
- Members. On this page you can see all the members of the VirtuaGuy community members.
- Comments. Featuring all the recent comments made on Guys by members of the community.
Help

You're here!

Most questions are answered in the FAQ but feel free to contact our 24/7 customer service by online chat, toll free phone (from the US) or online form.
The site looks all screwed up to me, what can I do?

Make sure you're using the most recent, up-to-date browser.
Please upgrade to the latest version of your browser and try again.
We support IE 7 and up, Firefox 2 and up and Opera 9 and up.
How do I get the videos to work?

Guy's interviews and videos are in Windows Media format or Divx.
You need the latest version of Windows Media Player. You can download it for free here.
Can I still access VirtuagGuy 2?

VirtuaGuy2.com is still up and running for people who still have membership there. We redirect all incoming traffic to VirtuaGuyHD.com, so if you need to go to the member's area, you need to go directly here: http://members.virtuaGuy2.com/

3. About the Software

How to install VirtuaGuy?

Click on the green button located on the Download page to start downloading and installing VirtuaGuy on your desktop.

When the download dialog box appears, click "Run"

A security dialog box will appear showing that setup-vghd.exe is made by Totem. Click "Run"

VirtuaGuy's online installation will start.

You might get a warning from your firewall asking if it should let VirtuaGuy access to the internet. Please authorize the access to continue the installation.

Remain connected to the Internet and follow the onscreen instructions, you’re a few minutes away from getting Guys on your desktop!

The whole process is described step by step on the Download page.
Why register?

In order to become a member of our community and start receiving new Guys you have to register yourself. Please choose a login and a password and enter them in the corresponding fields. Your account will be created among the VirtuaGuy user's community and it will register your software, enabling it to start downloading Guys from our servers.
Registration is free and easy and we respect your privacy (please review our privacy policy for more information).
How to register?

You'll be prompted to register during the installation process. If you missed that part or had any problem during the installation, right click on the white "V" on a red (or black) background in your systray and select "Register". If you can't see a white "V" on a red (or black) background in your systray, it means VirtuaGuy is not running on your computer and you need to download it again.

Please choose a login and a password and enter them in the fields. Your account will be created among the VirtuaGuy user's community and it will register your software, enabling it to start downloading Guys from our servers.
How to uninstall VirtuaGuy

VirtuaGuy is provided with a full automatic un-install procedure.

execute Start/Program/VirtuaGuy HD/uninstall and VirtuaGuy will be automatically removed from your PC.
Where is VirtuaGuy on my PC?

VirtuaGuy is visible in your systray taskbar as a white 'V' on a red background (or a black one if not active).

Left click on this "V" icon to make the Guy show up when she's not there, do it again when she's there to hide her quickly. Right click on the icon to display the menu or Quit it.

You can relaunch it from Start/Programs/VirtuaGuy/VirtuaGuy
The V icon flashes with a !

If the V icon flashes with a "!" : it warns you of a problem with downloads.
Please open the software options (right clik the V icon and select options), go to the "downloads" tab and check your status.
- if 'not connected' : the software cannot communicate with the servers perhaps inet provider, firewall or so, please check on your end.
- if 'virtuaGuy_downloader not found' then go back to the V icon, right click and quit virtuaGuyHD. Then relaunch it from your start menu / programs / virtuaGuyHD / virtuaGuyHD. It should be fine now.
I lost all my models, what to do?

This is a very very rare bug that we are still trying to resolve. Don't panic, all your models are still on your hard drive.

1) Quit VirtuaGuy
2) Delete the models.lst from "C:/Documents and Settings/usersname/Application Data/vghd/Data/models.lst" (If you use Vista, go to C:/Documents and Settings/PC_USERNAME/Application Data/Roaming/VGHD)
3) hit the check for updates button in the download tab of the option box of the software.
The systray menu

Right click on the V icon in the systray (a right 'V' on a red or black background) menu to display the menu.

Quit: Quits VirtuaGuy.
Browse All Guys: Brings you on the website where you can check all our Guys.
My Profile: brings you to your profile on the site.
Community brings you to the site's forum
Options: Display the options box.
Help: brings you here.
Active: Allows / prevents Guys to show up on your screen.
The Options box

2 tabs:
My Collection shows the trailers and full shows you have, allows you to manage your collection, select some favorite, activate them or not, delete some, buy them etc. It also show the Guy to visit you tomorrow.
All models shows all the models available on the site.

4 pop ups
Desktop allows you to set your preferences (size, transparency, appearance frequency, level of nudity, show mode etc.. don't forget to unroll the advanced settings.
Screensaver to set your screensaver preferences: background, zoom, music, etc.)
Advanced settings allows to set your security level and manage the downloads (automatical or not) and to check for updates, check your connection status, etc.
About Contains our licence agreement and the username you registered with.
The Options box / My Collection

There you can manage your collection.

The left colum is where to act on the card :
- Activate/Deactivate the card (blue square icon with green v)
- Play the card (blue round button)
- Reactivate all the animations for a card (back arrow)
- Delete the card from disk (black bin on yellow button): the card stays in grey in your collection and you can redownload it anytime.

You can also :
- purchase the full show (for trailers only)
- Download the card (if it is greyed)

Central zone of the "My collection" tab shows all the cards in your collection. In colors the cards downloaded,
in grey the cards to be downloaded.

'Card display' allows you to display your collection by card (small size), icon list, name list or big cards.

'All cards' allows you to filter the display of your cards
- all cards' displays your trailers + full shows
- 'my collection' displays only the full shows you have (downloaded or not)
- 'Trailers only' displays only the free shows
- 'Enabled cards' displays only the cards (trailers and full shows) that you have activated by checking the activate box in "my collection" tab
- 'Disabled cards' displays only the cards (trailers and full shows) that you have not activated or deactivated by unchecking the activate box in "my collection" tab
- 'Downloaded cards' displays only the cards (trailers and full shows) that have been downloaded (either automatically if the corresponding boxes are checked in the advanced settings tab or manually from your collection tab)
- 'Not downloaded' displays only the cards (trailers and full shows) that have not been downloaded (you can request the download from your collection tab)
- 'Favorites' only displays the cards you have selected as favorite by clicking the little heart that appears near each card in the list.

'Order by card num.'
Allows you to sort the cards in your collection by card number, name or release date.
NB: Click once on the type of sort you want and Guys will be sorted in rising order (a->z; 1->1000; jan->dec), click again, it is sorted in descending order(z->a; 1000->1; dec->jan).

Advanced settings
you can unroll the advanced settings of this tab to get more options:
- 'Check / Uncheck all': allows you to activate or deactivate all the cards in 1 click
- 'no favorite' allows you to uncheck the favorite Guys selected by clicking the little heart near each card.

NB: favorites are cards that are randomly played more often than the not favorite ones.

- 'save playlist' : a playlist can be made of a list of cards you choose to activate. Playlists are saved in application data/vghd/data/playlist and you can load the lists you save by simply clicking the 'load playlist' button.
The Options box / Desktop
Main box
- Small Mode Settings
  - Size
    Use the slider to adjust the guys' size when they are small.
  - Transparency
    Use the slider to adjust the the guys' transparency when they are small.
- Full Mode Settings
  - Size
    Use the slider to adjust the guys' size when they are in full mode.
  - Transparency
    Use the slider to adjust the the guys' transparency when they are in full mode.
Appearence
- Appear Every
  Use the slider to set how often the guys visit you
- Left / Randow / Right
  Choose where you want the guys to show up on your screen
- Shadow Mode
  Check this box if you want the guys to appear as a shadow on your screen (click in the box on the right to select the color of the shadow).
- Always on Top
  Check this box if you want the guys to appear always on top of all other windows (recommended)
Preferences
- Play no nudity shows:
  Allow guys to appear fully dressed.
- Allow Topless shows:
  Allow guys to appear topless on your desktop
- Allow Full Nudity shows:
  Allow guys to appear fully nude on your desktop.
- Allow Explicit Behaviour
  Allow sexually explicit conducts
- Allow Interactivity:
  Allow guys to ask you spontaneously about what you want through dialog bubbles. Please note that disabling this option don't prevent you from interacting with guys by clicking on them. This option is grayed-out and not available in the current version.
- Voices
  Check this box if you want to hear the guys when they speak to you
- Music
  Check this box if you want music to be played during stripteases. This option is grayed and not available in the current version.
Presets Selection
Choose one of the four classic settings for VirtuaGuy.
- Classic (recommended) makes the Guys appear in small mode on your screen and let you click on them to see them full mode.
- Light makes gliding over your applications with a lot of transparency.
- Shades makes the guys appear in shadows.
- Maximal makes the Guys appear in maximum size for both modes.
Confirm
Confirms all the changes made.

Cancel
Discard all the changes made.
The Options box / Screensaver

There you can activate VirtuaGuy as a screensaver.
- In the 'selection' you choose t he background
- The settings allow you to choose the size of the Guy and the light effects
- Unroll the 'advanced settings':
1. 'Allow no nudity shows':
Allow Guys to appear fully dressed.
2. 'Allow Topless shows':
Allow Guys to appear topless on your desktop.
3. 'Allow Full Nudity shows':
Allow Guys to appear fully nude on your desktop.
4. 'Allow Explicit Behaviour':
All Guys to have sexually connoted gesture.
5. Shadow Mode:
Check this box if you want the Guys to appear as a shadow on your screen (click in the box on the right to select the color of the shadow).
6. Always on Top:
Check this box if you want the Guys to appear always on top of all other windows (recommended)
7. Music:
Check this box if you want music to be played during stripteases.
What's in the menu that appears when you right click on Guys?

When you right click on a Guy while she's performing, a menu appears:

For the trailers:
- CARD # - Name
- Buy her: Bring you on the website where you can buy the Guy.

For the full shows:
- Make her my favorite for today: The favorite of the day will show up more often that any other Guy that day.
- Strip now launches one animation of the Guy where she unveils.
- Display her Webpage: As it says
- Send her to my friends: brings you to the site's page where you can email virtuaGuy to your friends
- Full mode: Check or uncheck this to switch between small and full modes. You can also left click on the Guy to do that.
- Switch to next Guy: As it says
- Deactivate this show: uncheck the model in your collection tab
Which operating systems are supported?

VirtuaGuy® runs on Microsoft® Windows® NT, 2000, XP and Vista.

It also works perfectly on Mac® with Parallels Desktop® or other similar applications.
What's the Software update?

VirtuaGuy checks for updates on our servers once a day .
If a new version of VirtuaGuy is available, you'll be prompted to install it.
Is VirtuaGuy safe for kids?

Although it's intended for adults, the free version contains no nudity at all. If you buy a Guy or become a member, you can disable all nudity in the Options/settings and/or protect the launch of a show with a password in the advanced settings of the software options.
How much space does VirtuaGuy use?

VirtuaGuy requires about 20Mb.
Every Guy’s free trailer takes an extra 1 to 3Mb.
Any Guy’s full show takes from 200 to 350Mb.
Can I backup the Guys?

Yes. Simply go to c:\Documents and Settings\YOUR_USERNAME\Application Data\vghd\ (VISTA USERS: go to c:\Users\YOUR_USERNAME\AppData\Roaming\vghd\models ) where you'll find a folder for each Guy in a folder named "Models" + all needed data in a folder named "Data".

You can freely backup any folder and delete them from there if you want to make space on your hard drive.

Avoid to remove the folders from the Guy that is scheduled for the coming day as the program will attempt to download it again if you remove it.

To restore any Guy from a backup, simply copy back her folder at the same place.
Can I install VirtuaGuy on more than one PC?

Yes. We grand you a licence for two PCs.
Once you installed the software on one PC and created your account, install the software on the second PC and register using the same login and password.
If it happens that you need to install again, make sure you uninstall one licence first (backup your collection of Guys first, uninstall would remove them from your disk).
If you encounter a message 'too many installations' please contact the customer service from the help section.
Can I transfer Guys from one PC to another?

If you're running VirtuaGuy on two PCs (let's say at home and at the office), you can copy any Guy's folder from one PC to the other to save download time.

Guys can't be transfered to/from a PC running a version of VirtuaGuy registered by someone else.
I have a bug to report, what should I do?

Please select "report a bug" in our forum or through the appropriate form in the Customer Service.

Make sure to give us as many details as you can and include your detailed configuration (Browser, Version of Windows, PC etc).
I'm a former member, does VirtuaGuy HD works with the Guys of VirtuaGuy and VirtuaGuy2?

No. This is a completely new software displaying only Hi Definition, it won't play the old stuff.
But you can have VirtuaGuy 2 and VirtuaGuy HD running at the same time on you PC.
The two softwares communicate to ensure everything goes smoothly.
Do you offer any tools for developers?

We're not offering any tools as for now but feel free to contact us if you have any suggestions.
What does HD stands for?

HD stands for High Definition. VirtuaGuy started back in 1998 with Guys so tiny that you would not even notice them on a today's screen. It has evolved over the years to come to HD. Here the Guys are so big and the image is so crisp that you can see every detail.
Is VirtuaGuy running on WebTV?

No, sorry, VirtuaGuy won't run on WebTV.
Is VirtuaGuy running on Mac?

There is no Mac version, but VirtuaGuy works perfectly fine with applications like Parallels Desktop for Mac which enables you to run Windows, Linux, and more side-by-side with Mac OS X on any Intel-powered Mac, without rebooting.

http://www.parallels.com/products/desktop/
My drive is filling up. How to move all Guys to another drive?

Copy the VGHD data directories (i.e. the entire VGHD folder with the sub folders) from where you have it to the other drive which would then be X:\VGHD (where X is your other drive)

Uninstall VGHD and then reinstall and watch for the option to change the data directory, its not a prompt, just a section on the setup screen.

NB: The uninstall will remove your saved (and encrypted) password, so you either need to have remembered what your VGHD account password was or to check on your password at the following BEFORE you uninstall:
http://www75.virtuaGuyhd.com/us/customerservice.php?csCatId=14&csQuestionId=125

When you browse to select the drive X, it will display the new destination as X:\\. Do not worry about the second slash. You should then be right to re-update your rights and the models should not be redownloaded.
Problems with two Operating Systems installed

If you have two operating systems installed on your PC, make sure you locate VirtuaGuy's data directory on the partition where you have installed the Operating System you use the most.
On the other partition you'll see only the trailers.
Means if you have 1. XP and 2. Vista and you install VirtuaGuy on vista, you'll be able to see the full shows and trailers on vista and on XP only the trailers.
Protect by password

You can choose to protect VirtuaGuyHD with a password.
To do so : Check the box "Protect by password "striptease" in the Options / Advanced settings tab.
You'll be requested this password each time you wish to activate the software.
Tutorial to download guys

4. About the Guys

How do I set or change my favorite VirtuaGuy?

Go to any Guy's profile and set her rating. Your favorite VirtuaGuys will be the ones you gave the best rating to.
Which Guys do I get?

Your software picks up Guys from the 600+ available so that they come and visit you.

We also keep adding new Guys on a regular basis, check out the "What's New" section to see the latest ones added.

Check the "My Collection" tab of the option box in the software to see the Guys that already visited you. And on the "Tomorrow's Guy" column you can check the one that is scheduled for tomorrow.
Do people collect Guys?

Yes they do.
Our servers are scheduling Guys randomly for each user to make each collection unique.
You'll quickly discover that most Guys performed more than once for us and that you can try to find the rest of their shows to complete your collection.
How do you choose outfits?

It's a mix. We rely on the Guys themselves to bring as many outfits as they can and we also spend a lot of time shopping for the craziest outfits around.
Then the Guys pick out their own outfits, themes, tell our makeup artist what kind of hair and make-up they want.
Where are the Guys from?

Most of our models are coming from eastern Europe. As you'll see browsing our website, young Guys are beautiful over there.
We also produce American Guys from time to time in order to bring you the best of both worlds. Famous models as Sunny Leone, Aria Giovanni… also contributed to make VirtuaGuy unique (If you never experienced Crissy Moran half naked waking you in the morning, you don't know half of what computers have been made for...)
Are free trailers expiring?

Yes, free trailers only last 5 days on your computer. You can check how many remaining days there is for each of them in "My Collection" in the software options.

Of course when you buy a full show, it never ever expires.

5. About Totem

Who are you?

We're a team of 20, all dedicated to bringing the best Guys to your desktop. Our company "Totem Entertainment" was created in 1998 and has offices in France and in Florida.

We began downloading dancing babes to users Windows desktops from the original VirtuaGuy.com website in 1998. Since its inception VirtuaGuy has recorded over 150 million unique visitors from 90 countries and we boasted shooting over 400 models.

Our addresses are:

Totem Entertainment
Bâtiment Equateur
2/4 Avenue de l'Europe
78140 Vélizy
France

and

Totem Front Office
P. O. Box 13494
Gainesville, FL 32604
USA

6. About Payments

Where can I reach your authorized sales agents or your designated E-ticket Supplier?

Epoch can be reached:

24 hours a day, 7 days a week, 365 days a year:
https://epoch.com/billingsupport/
Standard International and US 1-310-664-5810
Standard International and US Fax 1-310-827-9921

US Mailing Address
Billing Support
P.O. BOX 11149
Marina del Rey, CA 90292

CCBILL can be reached:

24 hours a day, 7 days a week, 365 days a year:
https://support.ccbill.com/
Phone: 1-888-596-9279
Email: consumersupport@ccbill.com
Fax: 480-449-8820

CommerceGate can be reached:

24 hours a day, 7 days a week, 365 days a year: https://www.cgbilling.com/index.php
Mail support@cgbilling.com
USA (NY) 212 796 0771
U.K. 02 07 099 5410
France 01 76 60 73 11
Spain 902 010 237
Germ. 0891 214 09 179
Nederl. 02 08 908 062
Italy 069 926 8077
Switz. 02 25 330 195
Luxem. 202 02 458
Belgium 02 74 70 359
Fax (+34) 936 002 310

2000Charge can be reached:

https://secure.2000charge.com/help/Cancellation.asp
200Charge Help Page
USA: Call Center(Mon.-Fri. 8:00-5:00 PST)
EU/Germany Call Center (Mon.-Fri. 17:00-1:00 CET)
24 hour email support: Help
Phone U.S. 1-626-585-1814
U.S. Fax 1-626-585-1849
Phone International +1-888-215-9796
International Fax (49) 0821-2719003
Toll-Free 1-888-215-9796

AchDebit can be reached:

24 hours a day, 7 days a week, 365 days a year: http://www.achdebit.com/customer_support.html
Via Email: customerservice@achbill.com
Toll Free: 1-800-717-7476
U.S. Mail:
Web Transaction Services, Inc.
P.O. Box 163032
Austin, Texas 78716-3032
How often will I be charged for your services?

You'll be charged at each purchase of tickets only.
How do I buy Guys individually?

You first need to credit your account with money then go to the Guy's profile and click on Buy Her Now.

You can also use Free Tickets if you have any.
How much are the Guys?

Price differs from one Guy to another, revolving around $2.
There is a $1 Special Offer for on e different Guy every day, that appear on the site home page
All Guys can also be bought with Free Tickets.
How do I get Free Tickets?

Free Tickets are obtained when you spend money with us or by sending VirtuaGuy to your friends. You’ll be given the option to use them when buying a Guy.
How do I download a Guy after I bought her individually?

After you bought a Guy on the website, please go to the "Advanced settings" tab of the software Option box and click on "Check for Updates" button in the lower left corner.

If the box "Automatically download full shows" is checked in the Download Tab (that's the default setting), then the Guy you just bought will start downloading immediately.

Otherwise she will be available for you to download manually in the "My Collection" tab (using the "Download Now" button ).

If you don't go in the "Download" tab of the Option box and click on "Check for Updates" button, she will be added to your collection on the next automatic update which happens once a day.
Is it safe to buy with my Credit Card?

We rely on third party processors such as Paycom, ccBill or CommerceGate to charge you. This is the safest and most convenient way to purchase access to on-line venues. They all use SECURED transaction servers (128-Bit Encrypted SSL), process millions of on-line transactions each year, have strong privacy policies and 24/7 customer services on top of ours.
What is my bank statement going to show?

Your credit card or bank statement will show a charge from Paycom, CCbill or CGBilling depending on the payment processor you selected.
Can I use my debit card?

As long as your debit card has a VISA or MasterCard logo on it, you can use it like you'd use a credit card.
Can I join even if I don't have a credit card or US checking account?

You can join for six months by sending a money order or cashiers check made out to Totem Front Office for $59.70US to this address:

Totem Front Office
4010 NW 25th Place
Florida 32606 Gainesville
USA

Please include your email address; we'll email you your username and password.
Can I pay with PayPal?

Unfortunately, PayPal has decided not to do business with adult businesses so we are unable to offer memberships through their service.
How do I cancel my account?

If you want to cancel you account, go to your profile and click on "Cancel my membership" and follow the instructions.
What if I cancel my account in between two rebills?

If you cancel your account before a rebill, we will not charge your account anymore and your membership will expire at the end of the period paid. For example, if you signed up on January 15th and cancelled on January 30th, your membership will expire on February 14th.
The full shows you collected during your membership will stay yours.
I'm still having a problem, who can I contact?

If you can't find the answer to your problem in this FAQ, please contact one of our online representatives (check the top of this page).
I don't have a credit card, any other way to pay?

If you don't have a credit card, you can pay by check or by SMS and phone from the following countries:

Algeria
Austria
Bolivia
Chile
Croatia
Cyprus
Egypt
Estonia
Finland
France
French Guiana
Greece
Guadeloupe
Hungary
Jordan
Kuwait
Latvia
Lebanon
Lithuania
Luxembourg
Martinique
Mexico
Monaco
Morocco
Oman
Panama
Peru
Poland
Portugal
Quatar
reunion
Romania
Russia
Serbia
Slovakia
Syria
Tunisia
Ukraine
United Arab Emirates
Yemen

Go to the model's page and select "Pay by SMS / Phone" or on the "Buy Guys" page, select "Pay by SMS".
This option is available only to buy ONE ticket. Please be aware that the price can differ depending on your country operators.
Having problems with a payment option?

We rely on several billing processors, if one refuses you, please try with another .

If "Pay by credit card" or "Pay by check" payment options do not work for you, please try "Other ways to pay" option.

If this last option does not work either, please contact "Customer Support" in the Help section of the web site.

7. About My Account

Can I share my account with my friends?

No. If there are too many separate IPs accessing the site in a set period of time or if we see two people logged at once on the same account, your account will be terminated and you will not be given a refund.
How do I login?

Enter your username and password in the boxes at the upper right hand corner of any page.

We're saving a cookie on your computer to spare you from having to login each time you come and visit us.
My password isn't working

First, make sure your cookies are enabled in your browser. Second, make sure the password you enter is the exact one you chose. Your username and password are CaSe SeNsiTiVe (letter "a" is NOT the same as "A") and must be entered in exactly the same way as when you joined. The easiest is to copy & paste them from the subscription confirmation you received by email. If it's still not working, follow the "I forgot my password" procedure below.
I forgot my password
Where can I see my account settings?

Go to "My Profile".

8. About My Profile

How to I change my password/email address/profile information?

Go to "My Profile". There you can edit all your profile information by clicking on the "Edit" buttons.

Your Password is now choosen by the system during the installation process and can't be changed.
How do I upload my profile's picture?

Below your picture in your profile, click on the "Browse" button and select the picture you'd like on your PC.
I can't upload my profile pic. What's wrong?

Check that your image is a JPEG (.jpg), GIF (.gif), BITMAP (.bmp) or PNG (.png) file.
Can I change my username?

Unfortunately no, you can't change your username.
What kind of behaviour can get my account suspended?

Scaring or making uncomfortable any other members of VirtuaGuy, making the jobs of the people who work on this site harder then needed be, making racist or sexist remarks, attempting to hack the site or run scripts on the site, using fraudulent credit card when joining, violating our terms of service are among the most common behaviours that will get you suspended right away.
Offensive content

Please respect the spirit and tone of our community.

We do not censor user submitted content based on our personal biases or interest, but we do pull down user submitted content that is deemed as offensive by a significant sample of our members, in terms of images, language or theme.

Breaking our rules which includes failing to respect the spirit and tone of the community or posting something that demands a disproportionate amount of time and moderation by our team may result in your account being suspended or, in extreme cases, banned.

If you believe a profile or the picture it might contain is offensive or does not suit the standards of VirtuaGuy or the community, you can report it for our review using the link "Report this [...] as offensive" right below it. We do pull down user submitted content that is deemed as offensive by a significant sample of our members, in terms of images, language or theme.

9. About The forum

How do I create a new topic

Go to "Community" and select the "Forum" tab.

Click on "Add New Topic" to add a new entry.
How do reply to other posts

Once you are reading other's posts in a topic, simply click on the "Reply" button at the bottom right of the page.
How do I add an image to my posts?

Use the browse files button at the bottom of the add entry popup box and select the image you want to add to your post.
Can I submit my own artwork?

Yes you can. Go to the Guy's profile and select the "Submit your artwork" tab.

Submissions are moderated, keep it clean and classy. If accepted, your submission will appear within 2-5 days.
Offensive content

Please respect the spirit and tone of our community.

We do not censor user submitted content based on our our personal biases or interest, but we do pull down user submitted content that is deemed by a significant sample of our members as offensive, in terms of images, language or theme.

Breaking our rules which includes failing to respect the spirit and tone of the community or postings which demand a disproportionate amount of time and moderation by out team may result in your account being suspended or, in extreme cases, banned.

If you believe a post, comment or the picture it might contain is offensive or does not suit the standards of VirtuaGuy or the community, you can report it for our review using the link "Report this [...] as offensive" right below it. We do pull down user submitted content that is deemed by a significant sample of our members as offensive, in terms of images, language or theme.

10. About Making Money

How can I can make money with VirtuaGuy?

Dress up your website or your blog with your favorite VirtuaGuys and receive 50 percent of everything the surfers you send us spend on our site.

Go check the "Promote" section of the website to signup and then get linking codes and promotional material.